WhatsApp CRM · Official Meta Cloud API

Turn WhatsApp chats into customers

Vynex is the WhatsApp CRM for teams — a shared inbox, contacts, sales pipelines, broadcasts, and no-code automations on the official WhatsApp Business Platform. WhatsApp gets opened; email gets buried.

  • Opt-in only
  • Approved templates
  • Your data, your Supabase
Vynex · Inbox
AK

Ayesha Khan

+92 300 1234567

Hi! Do you deliver to Lahore? 📦

Yes — free over Rs 5,000. Want me to share the catalog?

Yes please

Sent! Here's 10% off your first order 🎉

Type a reply…

Stage

Qualified

Deal value

Rs 24,000

Tags

VIPLahore

Source

Click-to-WA ad
Official Meta Cloud API
Tokens encrypted at rest
No per-seat pricing
Multi-language & multi-currency

One platform, the whole customer journey

Everything you need to talk to customers on WhatsApp and turn conversations into revenue — no spreadsheets, no unofficial hacks.

Shared team inbox

One WhatsApp number, your whole team. Assign chats, leave private notes, and reply together on the official Cloud API.

Contacts & tags

Import from CSV or Google Sheets, segment with tags and custom fields, and let automatic phone de-duplication keep it clean.

Sales pipelines

Drag deals across Kanban stages, track value in your currency, and link every opportunity back to its conversation.

Broadcasts

Send Meta-approved templates at scale with per-recipient variables and live delivery, read, and reply tracking.

Automations & flows

No-code triggers, conditions, and waits — plus a visual chatbot builder that replies, tags, and routes on autopilot.

AI assistant

Bring your own OpenAI or Anthropic key. Draft replies, auto-answer from your knowledge base, then hand off to a human.

Meta Lead Ads

Pull Click-to-WhatsApp and Lead-Gen submissions straight into the CRM with full campaign source attribution.

Insights

A leads & opportunities dashboard with filters, so you can see where conversations turn into revenue.

Teams & roles

Invite teammates, set roles, and share one workspace — no per-seat pricing, no lock-in, your data in your Supabase.

Broadcasts

Reach thousands, track every one

Send Meta-approved templates with per-recipient variables, then watch delivery, read, and reply rates update live. Replies land back in the shared inbox as real conversations.

  • Personalize with contact fields
  • Segment by tag before you send
  • Auto-mark replies against the campaign

Eid Sale · Template

Sending

4,820

Sent

4,731

Delivered

3,904

Read

612

Replied

81% delivered · updating live

1

Trigger

Keyword “price”

2

Condition

Is new contact?

3

Send

Price list + button

4

Tag

Add “Hot lead”

Automations & flows

Put the busywork on autopilot

Build no-code flows with triggers, conditions, and waits, or drag together a visual chatbot menu. Tag contacts, route chats, and reply instantly — then hand off to a human whenever it matters.

  • Keyword, event, and first-message triggers
  • Visual button & list menus
  • Optional AI replies from your knowledge base

Live in three steps

Set up your workspace in an afternoon — no engineers required.

01

Connect WhatsApp

Link your Meta WhatsApp Business number. Vynex verifies it against the Cloud API and you are live.

02

Bring in your people

Import contacts from CSV or a Google Sheet, tag and segment them, and add the custom fields you need.

03

Send & automate

Broadcast approved templates, wire up automations and flows, and let the AI assistant handle the rest.

Questions, answered

Is this the official WhatsApp API?+

Yes. Vynex runs entirely on the official WhatsApp Business Platform (Meta Cloud API) — no unofficial libraries, no risk of your number being banned for using a grey-market bridge.

Do I need my own WhatsApp Business Account?+

Yes. You connect your own Meta WhatsApp Business Account and phone number. Vynex sends and receives on your behalf and stores your access token encrypted at rest.

How does pricing work?+

Vynex has no per-seat pricing or lock-in — invite your whole team on one workspace. WhatsApp / Meta bill you separately for conversations under their own pricing.

Where does my data live?+

Your contacts, conversations, and pipelines live in your own Supabase project, isolated per account with row-level security. You stay in control of your data.

Can I automate replies?+

Yes — with a no-code flow builder for deterministic bot menus, keyword and event triggers, and an optional AI assistant that drafts or auto-sends replies from your knowledge base.

Do you support broadcasts and templates?+

Yes. Submit and sync Meta-approved message templates, then broadcast them with per-recipient variables and track delivery, read, and reply rates in real time.

Ready to reach customers where they already are?

Set up your Vynex workspace today. No seat pricing, no lock-in — your CRM, your data, your WhatsApp.